COMPLAINTS AND SUGGESTIONS

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Bioedilizia Romano is ready to receive suggestions and complaints from unsatisfied customers with the aim to constantly improve its products. We are sure that following the suggestions and warnings about products qualities and their natural limits (see “Do it yourself”section) we gave all along our site every kind of problem or difficulty should be avoided. Anyway our company’s philosophy is that what is already good can be constantly improved. We will be pleased to receive your suggestions or any kind of complaint to : This e-mail address is being protected from spambots. You need JavaScript enabled to view it  

WE INFORM OUR CUSTOMERS THAT RAISING DAMP TRANSPORTING SALTS ON THE SURFACE DAMAGES THE TERRACOTTA. BIOEDILIZIA ROMANO DENIES ANY LIABILITY FOR DAMAGES CAUSED BY THIS PROBLEM. WE RECOMMEND TO CREATE A LOOSE STONE FOUNDATION AS TO AVOID RAISING DAMP.